About Ezeephone...

Ezeephone is a fixed prepaid telephony solution designed and developed by Telekom Applied Business for telecommunication companies that operate fixed line services. It is a fixed line prepaid telephony system that capitalises on concepts adapted from three standard prepaid technologies: cellular prepaid, payphone and calling card.

Ezeephone optimises smart card technology, customer premise equipment (CPE), Telco switches and computer telephony integration (CTI) by providing unique features and functionalities.

The system is specially designed to address issues faced by Telcos such as fraudulent calls and bad debts. With our solution, Telcos can now gain access to new market segments and possibilities.

Benefits To Telcos Reducing Operating Expenditure (OPEX) Minimise sales ordering, billing, collection, disconnection and billing dispute processes Increasing Fixed line Penetration & Capture of New Market Segments High-risk customers, multi-tenants, students, immigrants etc Limiting Fraud Anti-fraud mechanism for smart card, phones and line tapping Improving Cash-Flow Up-front payment eliminates bad debts and guarantees payment for usage Effective Float No reimbursement from Telcos for unused credits, card loss or expiry High Average Revenue per User One phone device shared by an unlimited number of users Benefits To Customers Flexibility Ideal for a multi-user environment, both in the office and at home Hassle-free Service No monthly billing or service disruption Peace-of-Mind No bill dispute between users of the phone Security Prevention against fraud or unauthorised usage by strangers Control Card-holders have full control on usage Mobility & Independency One personal card can be used on any Ezeephone or Ezeepayphone Ease of Use No numbers or PIN to key-in, just insert and dial Potential Markets Educational Institutions Schools, colleges, training centers Cheaper than payphones, card issued at registration, personal use of the card Temporary or Rented Accommodations Residential areas, student’s housings, community centers Eliminates line application and termination for tenants, no bill conflict Office and Commercial Premises Government offices, manufacturing sectors, factories Reduction of operating expenditure and better control of unnecessary phone usage Events and Exhibitions International exhibitions, social and cultural fairs, short-term events No line application and termination procedure, no bill collection issue High-risk Customers Bad debtors Suitable for temporary and urgent usage, up-front revenue for Telco Domestic Users Multi-tenant accommodation, large families No bill payment conflict Rural Community Center Rural villages, community centers Shared fixed line facility for rural communities without bill collection issue Key Features Prepaid voice services for local, STD, IDD and premium services Fax and Internet services Voice over Internet Prepaid reload through pin activation via Ezeephone CPE Balance inquiry Fast connectivity Customer care module Prepaid mobility - same concept as Mobile SIM where each customer owns his/her reloadable Ezeephone SIM that can be used at any Ezeephone CPE or Ezeepayphone Practically eliminates all known telephony fraud: card cloning, CPE fraud and line tapping fraud

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