Capitalizing on the convergence of existing communication technologies, Virtual Communication Services, is an integrated platform that enhances multi services connectivity.

Being virtual, Telcos can offer new range of services to a large number of customers without investing in access and exchange equipment as in the case of the traditional fixed line or mobile services. Even though virtual, Telcos will benefit from the originating and terminating traffic be it voice, fax or SMS messages.

VCS offers several suites of applications tailored to the messaging needs of various customer segments:

- Virtual Messaging Services (VMS)
- Virtual Group Services (VGS)
- Virtual Customer Services (VCuS)
- Virtual Short Messaging Services (VSMS)
- Virtual Directory Services (VDS)
- Fixed Short Messaging Services (FSMS)